Customer Service Representative Cover Letter
Customer Service Representatives are in charge of providing information about company products and services and assisting with technical problems. Main responsibilities for those working in a Customer Service department are opening customer accounts, making recommendations, troubleshooting customer issues, updating customer databases, and handling financial accounts.
Cover letter samples for Customer Service Representatives showcase skills and experience such as:
- Strong knowledge of customer service practices
- Familiarity with company products
- The ability to adhere to administrative procedures
- Verbal and written communication skills
- The ability to work under pressure and stress tolerance
- Initiative and self-motivation
- Proven ability to manage conflicts and escalated customer issues
A Customer Service Representative example cover letter showcasing similar qualities is provided below.
For help with your resume, check out our extensive Customer Service Representative Resume Samples
Dear Ms. Raab:
With the enclosed resume, I would like to express my sincere interest in the Customer Service Representative position you have available. As an accomplished professional with more than 8 years of experience maximizing customer satisfaction through exceptional customer service, I possess a breadth of knowledge and talents that will allow me to contribute toward your success through this role.
My background lies in successfully maintaining superior customer relationships and providing outstanding service and support to meet, and surpass, expectations and requirements. Throughout my career, I have managed customer communications and initiatives to realize improved customer service, satisfaction, and retention. Additionally, my established success in effectively interacting with and leading teams positions me to make a significant contribution in this position.
The following achievements demonstrate my qualification for this position:
- Developing and implementing key policies and procedures in customer service departments to boost productivity and enhance team morale.
- Earning a reputation for swiftly identifying and resolving potential customer-facing problems and discrepancies, leading to a significant boost in customer satisfaction and loyalty.
- Successfully ensuring top-flight customer service and satisfaction while driving staff training and development and team motivation.
- Establishing solid and trusting relationships through exceptional communication and interpersonal skills.
- Balancing multiple tasks within fast-paced, deadline-driven, and customer-facing environments.
With my proven commitment to building strong customer relationships, I am prepared to extend my record of excellent service to your team at Duorontech. I welcome the opportunity to discuss this position and my qualifications with you further. Thank you for your consideration.
Entry Level Finance Cover Letter and Resume Samples
When you are applying for a job in finance, be sure to follow the instructions in the job posting exactly. If a cover letter is required, make sure yours is a good one. It can help to look at a sample of an entry level finance cover letter to help you know what to include. It’s also helpful to review resume examples so you can see how yours compares.
The following is an example of a cover letter for an entry level finance position.
When you are applying for an entry level job that doesn't require significant work experience, include information on the related courses you have taken, any internships you have done, and the finance skills you have gained while in college.
It's important to be specific, and to take the time to match your qualifications to the job description. The closer the match, the better your chances will be of getting picked for an interview.
Also see below for an example of a resume for a finance position.
Sample Cover Letter - Entry Level Finance Position
Your Contact Information
City, State, Zip Code
Cell Phone Number
Employer Contact Information
City, State, Zip Code
Dear Mr./Ms. LastName,
I am very interested in the entry-level position that is available at ABC Investment Partners. I recently graduated from XYZ University College and am actively seeking employment with firms in the San Francisco area.
My courses in investments, finance, and business have given me a solid base upon which I plan to build my career.
During my college internships, I dealt with a variety of budgets and conducted market research while handling numerous administrative duties. The experience allowed me to learn important skills and to develop the confidence needed to succeed in a competitive environment.
I have enclosed my resume for your review. Thank you for your time and consideration.
It would be a pleasure to interview with you and I look forward to hearing from you soon.
Your Signature (hard copy letter)
Your Typed Name
Sample Finance Resume
First Last Name
Street Address, City, State, Zip
Analytical and detail-oriented emerging professional positioned to excel within a challenging entry-level Finance position requiring solid knowledge of investment strategies and international financial markets.
University of Arkansas at Little Rock, Little Rock, Arkansas
Bachelor of Business Administration, Finance Major
Southern Technical College, Little Rock, Arkansas
Associate Degree of Applied Science, Computer Aided Drafting
12/20XX – 6/20XX: Finance Student
University of Arkansas, Little Rock, Arkansas
Successfully pursued and completed comprehensive course of study in Business Administration and Finance, laying solid groundwork for a career as a Financial Analyst. Relevant coursework included: Financial Accounting, Financial Analysis, Financial Econometrics I & II, Corporate Finance, Asset Pricing, and Macroeconomics I & II.
Structured, researched, and presented well-received individual and group case studies of corporate financial structures, futures markets, commodities pricing, and trading strategies. Completed internships with Frank Financial Services and Premium Tax Services.
1/20XX - Present: Teller
2nd Street Bank, Little Rock, Arkansas
Concurrent with education, gained practical experience as a Teller for established banking firm. Provided first-class customer service to clients at drive-through window; handled cash transactions with 100% accuracy and accountability.
Microsoft Office Suite; Bloomberg, Sage 50 Accounting, SAS, QlikView, PrevisionEPM Financial Reporting, QuickBooks
Related:Finance Major Skills List
Sending an Email Cover Letter and Resume
If you're sending your cover letter via email, list your name and the job title in the subject line of the email message:
Subject: Job Title - Your Name
Include your contact information in your email signature, and don't list the employer contact information. Start your email message with the salutation. Here's an example of a formatted email cover letter.
More Resumes and Cover Letters
More Sample Cover Letters
Cover letter samples for a variety of career fields and employment levels, including an internship cover letter sample, entry-level, targeted and email cover letters.
More than 100 resume samples, examples and templates for different types of resumes, jobs and level of job seeker, plus writing and formatting tips.